Terms of Service
Last Updated: May 2026
1. Introduction
1.1 About These Terms
1.1.1 These Terms of Service (“Terms”) govern your access to and use of the website, applications, digital platforms, coaching services, memberships, programs, events, communities, and related services operated by OYNB WELLNESS - FZCO (“OYNB”, “we”, “us”, or “our”).
1.1.2 By accessing or using our Services, you confirm that you accept these Terms and agree to comply with them.
1.1.3 If you do not agree to these Terms, you must not use our Services.
2. Company Information
2.1 Legal Entity
2.1.1 OYNB WELLNESS - FZCO is a Free Zone Company incorporated in Dubai Silicon Oasis, United Arab Emirates under the Dubai Integrated Economic Zones Authority (“DIEZA”).
2.1.2 Company Details:
- Company Name: OYNB WELLNESS - FZCO
- License Number: 88016
- Registered Address: IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
2.1.3 Licensed Activities:
- Lifestyle Coaching
- Computer Systems & Communication Equipment Software Trading
3. Contact Information
3.1 Contact Details
3.1.1 You may contact us at:
- Email: info@oynb.com
- Website: https://www.oynb.com
4. Eligibility
4.1 Age Requirements
4.1.1 You must be at least 18 years old to use our Services unless parental or legal guardian consent has been obtained.
5. Health and Medical Disclaimer
5.1 General Disclaimer
5.1.1 Our Services are educational and wellness-based only.
5.1.2 We do not provide:
- medical advice;
- psychiatric treatment;
- psychotherapy;
- addiction treatment;
- crisis intervention;
- diagnosis; or
- healthcare services.
5.1.3 Nothing within our Services should be interpreted as medical, psychological, therapeutic, or clinical advice.
5.1.4 You should seek advice from a qualified healthcare professional before making changes relating to:
- alcohol consumption;
- mental health;
- medication;
- exercise;
- nutrition; or
- lifestyle habits.
5.2 Alcohol Withdrawal Warning
5.2.1 Alcohol dependence may result in serious medical complications during withdrawal.
5.2.2 Abruptly reducing or stopping alcohol intake may cause severe physical or psychological symptoms.
5.2.3 If you:
- suspect alcohol dependence;
- experience withdrawal symptoms;
- have a medical condition;
- have a mental health condition; or
- are under medical supervision,
you should consult a qualified healthcare professional before participating in our Services.
5.2.4 Participation in our Services is voluntary and undertaken at your own risk.
6. No Guarantee of Results
6.1 Results Disclaimer
6.1.1 We do not guarantee:
- sobriety;
- recovery;
- emotional outcomes;
- physical outcomes;
- relationship outcomes;
- financial outcomes; or
- any specific transformation.
6.1.2 Testimonials and case studies reflect individual experiences only.
6.1.3 Results vary between individuals.
7. Services
7.1 Scope of Services
7.1.1 Our Services may include:
- digital programs;
- coaching;
- wellness education;
- memberships;
- workshops;
- live events;
- webinars;
- accountability support;
- online communities;
- software tools; and
- downloadable materials.
7.1.2 All Services are provided for educational and informational purposes only.
8. User Accounts
8.1 Account Registration
8.1.1 You may be required to create an account to access certain Services.
8.1.2 You agree to:
- provide accurate information;
- maintain account confidentiality;
- protect your login credentials; and
- notify us of unauthorized access.
8.2 Account Suspension
8.2.1 We may suspend or terminate accounts that:
- breach these Terms;
- engage in harassment;
- abuse staff or members;
- misuse our platforms; or
- create legal or operational risks.
9. Payments
9.1 Fees and Charges
9.1.1 You agree to pay all applicable fees associated with your purchase.
9.1.2 Prices may include:
- one-time payments;
- recurring subscriptions;
- installment plans; or
- membership fees.
9.2 Payment Plans
9.2.1 If you select a payment plan, you remain responsible for the full agreed balance.
9.2.2 Missed payments may result in:
- suspension of access;
- cancellation of services; or
- debt recovery procedures where legally permitted.
9.2.3 Failure to use the Service does not remove your payment obligation.
10. Digital Products, Immediate Access, and Cancellation Rights
10.1 Immediate Access to Digital Services
10.1.1 By purchasing any digital product, membership, coaching program, challenge, course, workshop, downloadable material, community access, or online service from OYNB WELLNESS - FZCO, you expressly request and consent to immediate access and delivery of the digital content and related services.
10.1.2 You acknowledge and agree that access to digital content, community platforms, coaching materials, downloadable resources, videos, live sessions, or member benefits may begin immediately upon purchase.
10.2 Waiver of Cancellation Rights
10.2.1 To the extent permitted by applicable law, you understand and acknowledge that once immediate digital access or service delivery has begun, your right to cancel, withdraw from, or receive a full refund for the purchase may be reduced, limited, or lost.
10.2.2 By completing your purchase, you confirm that:
- you have requested immediate access to the Services;
- you understand that digital delivery may begin immediately after payment;
- you understand that access to digital content may affect your cancellation and refund rights; and
- you consent to this arrangement.
10.3 Commencement of Services
10.3.1 Accessing any part of the Service, including but not limited to:
- logging into the member area;
- accessing videos or course materials;
- downloading resources;
- attending live sessions;
- joining community spaces;
- participating in coaching; or
- using member benefits,
may be considered commencement of the Service.
11. Refunds
11.1 Refund Policy
11.1.1 Refund eligibility is governed by our Refund Policy and applicable consumer protection laws.
11.1.2 We reserve the right to deny refunds where:
- substantial portions of the program have been accessed;
- digital materials have been downloaded;
- community access has been used;
- coaching sessions have been attended; or
- the Service has already been substantially delivered.
11.1.3 Nothing in this policy removes or limits any mandatory consumer rights that may apply under the laws of your country of residence.
11.2 Cooling-Off Rights
11.2.1 Where required by applicable consumer protection laws, consumers may have a limited right to cancel certain purchases within a statutory cooling-off period.
11.2.2 However, by purchasing digital products, memberships, coaching programs, online challenges, or services that provide immediate access to digital content or community features, you expressly request immediate performance and acknowledge that your cancellation rights may be reduced or lost once access to the Service begins.
11.2.3 Accessing digital materials, joining community spaces, downloading resources, attending live sessions, or accessing member areas may be considered commencement of the Service.
11.2.4 Nothing in these Terms removes mandatory consumer rights that apply under applicable law.
12. Memberships and Subscriptions
12.1 Renewals
12.1.1 Subscriptions may renew automatically unless cancelled before the renewal date.
12.1.2 You may cancel future renewals at any time.
12.1.3 Cancellation does not automatically entitle you to refunds for previous charges.
13. Community Rules
13.1 Community Standards
13.1.1 You agree not to:
- harass members;
- discriminate against others;
- post abusive content;
- share confidential information;
- spam or solicit members; or
- violate applicable laws.
13.2 Moderation Rights
13.2.1 We reserve the right to:
- remove content;
- suspend accounts;
- revoke access; or
- terminate memberships
where misconduct occurs.
14. Intellectual Property
14.1 Ownership
14.1.1 All content, branding, materials, software, videos, graphics, and intellectual property remain owned by OYNB WELLNESS - FZCO unless otherwise stated.
14.1.2 You may use our content for personal, non-commercial purposes only.
14.2 Restrictions
14.2.1 You may not:
- reproduce;
- distribute;
- modify;
- sell;
- sublicense; or
- commercially exploit
our materials without written permission.
15. User Content
15.1 License to Use Content
15.1.1 By submitting content to our platforms, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and distribute that content for operational and marketing purposes.
16. Third-Party Services
16.1 Third-Party Platforms
16.1.1 We may use third-party providers for:
- payment processing;
- analytics;
- hosting;
- communication systems;
- community platforms; and
- software tools.
16.1.2 We are not responsible for outages or failures caused by third-party providers.
17. Privacy and Data
17.1 Data Processing
17.1.1 Your use of our Services is subject to our Privacy Policy.
17.1.2 You acknowledge that your information may be:
- processed internationally;
- transferred across jurisdictions; and
- stored using cloud-based systems.
18. Disclaimers
18.1 Service Availability
18.1.1 Our Services are provided “as is” and “as available.”
18.1.2 We do not guarantee:
- uninterrupted availability;
- error-free systems;
- complete accuracy; or
- continuous access.
19. Limitation of Liability
19.1 Liability Limitations
19.1.1 To the maximum extent permitted by law, OYNB WELLNESS - FZCO shall not be liable for:
- indirect losses;
- emotional distress;
- loss of profits;
- business interruption;
- reputational harm;
- personal decisions made using our Services; or
- consequences arising from participation in wellness or coaching activities.
19.1.2 Our total liability shall not exceed the total amount paid by you to us during the preceding 12 months.
19.1.3 Nothing in these Terms excludes liability where exclusion is prohibited by law.
20. Indemnity
20.1 User Indemnity
20.1.1 You agree to indemnify and hold harmless OYNB WELLNESS - FZCO from claims, liabilities, damages, costs, or expenses arising from:
- your misuse of the Services;
- breach of these Terms;
- unlawful conduct; or
- infringement of third-party rights.
21. Termination
21.1 Termination Rights
21.1.1 We may suspend or terminate your access immediately where:
- these Terms are breached;
- payments fail;
- misconduct occurs; or
- legal or operational risks arise.
21.1.2 Termination does not remove existing payment obligations.
22. Force Majeure
22.1 Events Beyond Control
22.1.1 We are not liable for delays or failures caused by events beyond our reasonable control, including:
- internet outages;
- cyber incidents;
- natural disasters;
- governmental actions;
- pandemics; or
- third-party platform failures.
23. Changes to Terms
23.1 Updates
23.1.1 We may update these Terms from time to time.
23.1.2 Updated Terms become effective upon publication on our website.
23.1.3 Continued use of our Services constitutes acceptance of revised Terms.
24. Governing Law
24.1 Applicable Law
24.1.1 These Terms are governed by the laws and regulations applicable within the United Arab Emirates and the Dubai Integrated Economic Zones Authority framework.
24.2 Jurisdiction
24.2.1 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates, unless mandatory consumer protection laws require otherwise.
25. Contact Us
25.1 Contact Information
25.1.1 For questions regarding these Terms, contact:
OYNB WELLNESS - FZCO
IFZA Business Park
Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: info@oynb.com

